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AfterCGI Impact Windows in Fort Lauderdale: What to Know First
We install, replace, repair, and service CGI impact windows throughout Fort Lauderdale as an independent CGI service provider. Most repair jobs in Fort Lauderdale take one visit, and if a full replacement is the right call, we quote it side by side with comparable PGT, CWS, ES Windows, and ECO Window Systems lines so you can see the difference on paper. We don’t chase the lowest bid; we quote honest numbers and stand behind the work with a 90-Day Done Right Promise. If you own a CGI unit and it’s fogging, binding, or leaking, call (754) 310-3589 and a live person answers, day or night.
How CGI Products Fail - and How We Fix Them
CGI builds a solid impact product, but every line has a few known patterns. Here’s what we see most often in Fort Lauderdale homes, and what actually gets done about it.
- Fogged glass on the Estate Collection. The Estate line runs a heavier aluminum frame with laminated impact glass, which is good, but the dual-pane units rely on a perimeter seal that takes a beating from salt air and afternoon heat. In neighborhoods like Rio Vista and Coral Ridge, we regularly see seal failure showing up as haze between the panes within 10 to 14 years of install. The fix is an insulated glass unit replacement, measured to the rough opening and ordered to match the original glass package. We don’t patch a failed seal - you’d be paying for a delay, not a repair.
- Roller and track wear on CGI sliding doors. CGI sliding impact doors in Fort Lauderdale carry more than wind load; they carry sand. The rollers on these doors ride in a floor track that collects grit, and once the bearings start to grind, the door fights you every time it moves. In Victoria Park and Sailboat Bend, where doors open onto patios and pools, this is the most common call we get. We pull the panel, replace the rollers with a quality aftermarket set sized to the original, clean the track, and set the height so the door doesn’t drag.
- Stripped or sagging hinge screws on out-swing terrace doors. CGI out-swing impact doors are heavy, and the hinge screws take the full weight every time the door is opened. On older installations, especially where the framing wasn’t reinforced behind the hinge plate, the screws work loose and the door drops. The fix is not longer screws - it’s removing the panel, filling and reinforcing the hinge pockets, and re-hanging it square. We’ve handled this on barrier replacements in Flagler Village townhouses more than once; the structure tells you what it needs if you read the framing first.
- Sticky or failed multi-point locks on the Sentinel line. The Sentinel Series uses a multi-point locking system that’s smooth when kept clean, but Fort Lauderdale’s humidity plus years of unlubricated operation can leave the shoot bolts hanging up. Sometimes the gearbox inside the lock body strips and the handle spins without throwing the bolts. We replace the lock body, inspect the keepers, and align the strike points so the door locks the way it did when it left the factory. A door that doesn’t lock on all points isn’t a door - it’s an opening.
- Damaged or delaminating laminate on impact glass. Impact-rated glass is two panes of glass bonded to an inner laminate layer. If the edge seal is compromised by years of standing moisture or a bad install, the laminate can begin to cloud or separate at the corners. In homes closer to the Intracoastal, we see this sooner than the inland neighborhoods. Once the laminate is compromised, the glass’s impact rating is no longer something anyone should count on. We don’t re-laminate - we replace the unit and dispose of the old glass properly.
Our CGI Impact Windows Process
Every CGI job we take in Fort Lauderdale follows the same sequence. It’s not flashy, but it works, and it keeps callbacks rare.
- 1
You call (754) 310-3589. A live person answers, takes the details, and sets the appointment. No call center, no callback form.
- 2
We inspect the opening. Before we quote anything, we read the existing framing, look at how the unit was set, and identify whether this is a repair or a replacement. Dale Kessler’s habit of studying the structure before pricing a single line item is why our callbacks stay rare.
- 3
We walk you through the options on paper. If it’s a replacement, we quote CGI alongside comparable PGT, CWS, ES Windows, and ECO Window Systems lines, side by side, so you see exactly what your money buys. If it’s a repair, we quote OEM parts and quality aftermarket options and tell you the trade-offs in plain language.
- 4
We do the work in one visit when possible. Most CGI repairs in Fort Lauderdale are completed the same day. Full replacements are scheduled and finished to the timeline we put in writing.
- 5
We register both warranty layers before we leave. This is The Keystone Standard. It’s a piece of paper, but it means the warranty you were promised is the warranty that exists.
- 6
We test the unit and walk the site with you. We operate the window or door in front of you, show you the work, and don’t pack up until you’re satisfied. That’s the 90-Day Done Right Promise - if it’s not done right, we make it right.
What CGI Impact Windows Cost in Fort Lauderdale
We quote every job to the opening, but here’s what Fort Lauderdale homeowners typically see, based on the work we’ve done from Flagler Village to the Intracoastal.
- Glass unit replacement on a standard CGI fixed window: $425-$875 per sash
- Glass unit replacement on a CGI casement or awning window: $550-$1,200 per sash
- CGI sliding door roller and track rebuild: $325-$625
- Multi-point lock replacement on a CGI Sentinel door: $275-$750
- Full CGI impact window replacement per opening: $900-$2,400 installed, depending on size, series, and frame condition
What moves the price in Fort Lauderdale is access, age of the frame, and whether the existing opening was built square and reinforced to current code. Coastal properties and older homes with rotted buck framing will cost more, because the work is more. We give you a written, line-item number before we start, and the number doesn’t change unless the opening does. Call (754) 310-3589 to schedule a free estimate on a CGI window or door. If you’re a senior or a veteran, mention it - there’s a permanent 5% discount on the work.
Why Fort Lauderdale Homeowners Call TruePane Windows & Doors for CGI Work
We’ve been serving Fort Lauderdale and its surrounding communities for years, and we’ve been in the trade as a Kessler family craft for over 42. When a homeowner calls us about a CGI unit, they get a background-checked, uniformed technician who measures the opening twice and quotes the manufacturer lines side by side on paper. We register both warranty layers before the truck leaves the driveway, backed by the 90-Day Done Right Promise in writing. If the pane is not true, the job is not done - that rule has governed every install since Dale Kessler founded TruePane in 2008. We’re authorized installers for more than a dozen manufacturers, so if a CGI part is back-ordered, we can talk you through alternatives from PGT, CWS, ES Windows, or ECO Window Systems without sending you back to a website to figure it out alone. We don’t argue about warranty claims. We stand behind the work. It’s that simple.
FAQs
We service them, but as an independent CGI service provider, we are not the warranty administrator. What we do is register both warranty layers in writing at the time of install or major repair, and we walk you through exactly what the manufacturer’s warranty covers on your specific CGI series. If a warranty claim applies, we help you file it with documentation that is actually complete, because a voided warranty is usually the result of a missed piece of paper, not a bad product. Call (754) 310-3589 and we’ll look at your unit and your paperwork.
Most glass unit replacements and hardware repairs on CGI windows and doors are done in a single visit, usually within two to four hours on site. If we have to order a custom-sized insulated glass unit to match your frame, expect a week to ten days. We’ll be there when we say.
Repair is the right call when the frame is square and sound and the issue is confined to the glass unit, rollers, or hardware. Replacement makes sense when the frame itself is compromised - rot, warping, failed anchoring - or when the existing unit doesn’t meet the impact code your insurance company is asking for. We’ll quote both paths on paper and let you decide without a sales pitch.
In most Fort Lauderdale homes, yes, we can match the series or source a visually compatible replacement from CGI’s current lines in the same glass package. If your exact series is discontinued, we’ll show you what’s available and quote it side by side with a comparable PGT or ES Windows unit in the same performance class. We don’t substitute without telling you first.
No. The written quote is the price, unless we open the wall and find something that changes the scope - at which point we stop, show you what we found, and agree on the change before proceeding. No surprise line items on the bill, ever. That’s a square deal, and it’s the only way we do business.
If you own a CGI window or door in Fort Lauderdale and it’s fogging, binding, dripping, or failing to lock, call (754) 310-3589. We’ll send a technician who reads the framing before quoting the work, and the estimate is free.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Fort Lauderdale and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.