CGI Windows & Doors Service Nationwide | TruePane Windows & Doors

Why Fort Lauderdale Homeowners Choose CGI Windows & Doors

We’re an independent CGI in Fort Lauderdale windows and doors service provider, and we repair, rebuild, and install these units every week across Broward County’s salt zone. Our crew has field-stripped enough CGI 810 and 820 roller assemblies and corroded Estate Collection frames to know exactly what fails, why it fails, and what actually fixes it. If you own CGI windows or doors in Fort Lauderdale, call (754) 310-3589 for a straight answer and a free estimate.

Call (754) 310-3589

Fort Lauderdale is one of only two counties in Florida sitting inside the High Velocity Hurricane Zone, so the CGI product line is a natural fit here. These are heavy, architecturally honest aluminum units built for 170 mph design wind speeds and salt-laden air. But even the best product needs service eventually, and that’s where we come in. TruePane Windows & Doors has been serving Fort Lauderdale and its surrounding communities for years, and we are not affiliated with or authorized by CGI. We’re independent, which means we answer to you, not to a manufacturer’s warranty department.

Why Trust TruePane Windows & Doors for Your CGI Windows & Doors?

Dale Kessler founded TruePane in 2008 after growing up in his father’s glass shop in Columbus, Ohio, where measuring a rough opening and cutting a lite of glass were skills he picked up before he learned to drive. He trained at Columbus State Community College’s building trades program, then spent the better part of two decades putting that education to work one frame at a time. When it comes to CGI products specifically, our technicians have disassembled hundreds of these units in Hollywood, Fort Lauderdale’s coastal and canal-front neighborhoods. We know the 800 Series, the 810 Series, the 820 multi-slide doors, and the Estate Collection the way a mechanic knows a particular engine: by sound, by feel, and by the specific ways each one fails in this climate.

We’re not reading a manual when we service your CGI windows. We’re pulling from jobs like the one in Las Olas Isles, where salt air had seized a pair of tandem roller assemblies so badly the homeowner couldn’t close the panel before a storm. That’s the kind of repair that teaches you things no factory training covers. And every CGI job we complete carries our 90-Day Done Right Promise. If it’s not done right, we make it right. No paperwork fights, no arguing. The Keystone Standard means both manufacturer warranty layers are registered in writing, with durations stated, before our truck leaves your driveway.

We also measure every opening twice, spec the repair or replacement honestly on paper, and we show up when we say we will. Dale’s rule has always been simple: if the pane is not true, the job is not done.

Common CGI Windows & Doors Problems We Fix in Fort Lauderdale

• Corrosion and pitting on aluminum frames. Estate Collection and 800 Series frames hold up well, but Fort Lauderdale’s canal salt and humidity above 75% year-round will eventually attack the metal, especially at weep holes and sill tracks. You’ll see white powder or small pits forming, and the sash starts dragging. The fix is cleaning the extrusions, treating the corrosion, and re-sealing with marine-grade sealant before the frame loses structural integrity.
• Roller assembly wear on 810 and 820 sliding panels. CGI’s sliding doors are heavy, and the tandem rollers take a beating. We regularly see seized or flattened rollers on 810 horizontal sliders and 820 multi-slide units in neighborhoods like Rio Vista and Coral Ridge Isles, where canal salt exposure rivals oceanfront conditions. Symptoms include sticking, track jumping, and panels that jam just when you’re trying to button up for a storm. We replace with OEM CGI rollers when the unit must retain its Florida Product Approval rating.
• Compression bulb gasket and weatherstripping degradation. South Florida UV and heat are brutal on rubber and EPDM components. After six or seven years, the gaskets around operable sashes shrink, crack, or lose compression. Air and water start finding their way in. We replace gaskets with CGI-spec components, not generic weatherstripping from a big-box store.
• Glazing tape and sealant failure on older Estate units. The glass-to-frame joint on an impact window is doing real structural work, holding the laminated glass in place so it can do its job during a storm. When that sealant or tape degrades, you get fogging between panes or, worse, a compromised impact rating. We re-glaze, re-seal, and verify the unit still meets HVHZ standards.
• Track pitting and misalignment on multi-slide doors. The 820 Series doors are beautiful pieces of engineering, but sand, salt, and debris grind into the tracks over time. We machine the extrusions clean, replace worn rollers, and adjust keeper alignment so the doors move the way CGI intended: two-finger effort, full engagement, no daylight at the corners.

CGI Parts & Our Repair-vs-Replace Approach

We spec genuine CGI replacement hardware when it matters: rollers, locks, gaskets, hinges. If your unit needs to retain its Florida Product Approval and impact rating for a future inspection or resale, OEM parts are the only honest choice. But there are times when a certified aftermarket component matched to CGI dimensions and metallurgy does the job just as well, and we’ll tell you when that’s the case. We stock common CGI rollers, keepers, and gaskets locally in Pembroke Pines and Fort Lauderdale, so most repairs don’t wait on a factory shipment.

Here’s how we decide repair versus replace: if the frame is structurally sound and can still be sealed and re-certified, we repair it. If a frame is heavily corroded, cracked, or deformed from an impact, we’ll be straight with you. A full-frame replacement is often safer and more cost-effective for a coastal home than chasing a repair that won’t hold up. Measure twice, spec it right, and put it in writing. The frame does not forgive shortcuts. Call (754) 310-3589 and we’ll walk you through it.

Our CGI Service Process - Step by Step

1. 1
   Diagnosis on site. We inspect the unit, identify the specific failure mode, and check the surrounding frame, track, and sealant. For CGI products, we’re looking at roller condition, gasket compression, frame corrosion, and glass-to-frame bond integrity.
2. 2
   Written quote with OEM/aftermarket options. We put the repair or replacement on paper side by side, so you see exactly what you’re buying. No surprise line items, no vague language. If a CGI component must be OEM to maintain Florida Product Approval, we say so in writing.
3. 3
   Repair or installation. Our background-checked, uniformed technicians do the work the way they’d do it in their own mother’s house. That means clean extrusions, properly seated rollers, aligned keepers, new gaskets, and marine-grade sealant on every perimeter joint.
4. 4
   Operation and seal testing. We cycle every panel, check for binding, verify seal compression, and make sure the unit operates with the effort CGI designed for. For impact units, we confirm the glass-to-frame bond is intact and the product retains its HVHZ compliance.
5. 5
   Warranty registration before we leave. The Keystone Standard means both manufacturer warranty layers are registered in writing with durations stated before our truck leaves your driveway. Our 90-Day Done Right Promise covers the workmanship on every job.

CGI Products We Service & Install in Fort Lauderdale

We service and install the full CGI residential and coastal product range: the Estate Collection aluminum impact windows and doors, including casement, horizontal roller, and fixed units; the 800 Series architectural-grade impact windows; the 810 Series heavy commercial and coastal impact windows and doors; and the 820 Series multi-slide and lift-and-slide impact doors. We stock common rollers, keepers, gaskets, and hardware locally in Fort Lauderdale for fast turnaround on the units we see most often along the canals and coastline.

We Also Service These Brands

CGI is a significant part of our work in Fort Lauderdale, but we’re a multi-brand shop by design. We service and install PGT, CWS, ES Windows, and ECO Window Systems as well. That matters because it means we recommend the right product for your opening, not just the product we happen to sell. A square deal, on paper, every time.

FAQs - CGI Windows & Doors Service in Fort Lauderdale

Book Your CGI Service in Fort Lauderdale, FL

If your CGI windows or doors need service in Fort Lauderdale, call (754) 310-3589. A live person answers 24 hours a day, 7 days a week. We’ll schedule your free estimate, show up on time, and put the repair or replacement in writing. Done right, the first time, and we stand behind it.

Written by Dale Kessler, Owner at TruePane Windows & Doors, serving Fort Lauderdale since 2008.